At Boss Babe Hair Co, we take pride in offering premium-quality products that meet our standards before being offered for sale. All hair extensions, styling tools, and products are carefully inspected and quality-checked prior to being stocked in our inventory and again before being packaged and shipped to our customers.

Due to the hygienic nature of our products, all sales are final. Once an order is placed and paid for, we do not accept returns, exchanges, or refunds on hair extensions, beauty tools, training programs, digital products, or other merchandise once an order has been placed.

If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of receiving your order for review. Damaged or incorrect items must be reported within 7 days of delivery to be eligible for replacement or store credit.

To submit a claim, email bossbabeceo@bossbabehair.co with clear photos of the item(s), your order number, and a clear photo of the packing slip.

No DMs or text messages will be accepted for damage or incorrect item inquiries.

Items that have been opened, used, or are not in original condition are not eligible for refunds or store credit.

Sale, promotional, and clearance items are final sale.