Purchase & Shipping Policy
Thank you for shopping with BossBabeHairCo! We appreciate your support and are committed to providing quality products and exceptional customer service.
Sales Policy
All sales are final. Please review your order carefully before completing your purchase.
Order Issues
We carefully inspect all orders before shipment. If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of receiving your package for review. Claims for damaged, defective, or incorrect items must be submitted within 3 days of the delivery date and include your order number along with clear photos of the item and packaging.
If your claim is approved, we will gladly provide a replacement or store credit.
Shipping Information
All orders are shipped via USPS to the shipping address provided at checkout. Once your order has been processed and shipped, tracking information will be sent to the email address provided with your order.
Please note that shipping times are estimates and may be affected by USPS delays, weather conditions, holidays, or other circumstances beyond our control. Customers are responsible for providing an accurate shipping address at checkout.
Once a package has been marked as delivered by USPS, BossBabeHairCo is not responsible for lost, stolen, or misplaced packages. If you experience a delivery issue, please contact USPS directly for assistance.
Thank you for choosing BossBabeHairCo. We appreciate your business and look forward to serving you!
